---
title: Creating Appointments
description: "There are two ways to create appointments within integrate: within the Tracking tab of a Lead or Order, or directly within the main Calendar. Appointments will appear in the main calendar regardless o"
---

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# Creating Appointments

## Explore how to schedule meetings within integrateCRM and link them to leads or contacts, using the main calendar or, the tracking tab of a lead or order.

### **Key Points: Creating Appointments using the Tracking Tab**

**1. Access the calendar**  
From the **tracking** tab of the lead or order, click **lead calendar** or **order calendar**.

![](https://knowledgehub.endtoendit.com/hs-fs/hubfs/image-png-Oct-21-2025-12-25-40-0706-PM.png?width=125&height=38&name=image-png-Oct-21-2025-12-25-40-0706-PM.png) ![](https://knowledgehub.endtoendit.com/hs-fs/hubfs/image-png-Oct-21-2025-12-26-11-1920-PM.png?width=131&height=41&name=image-png-Oct-21-2025-12-26-11-1920-PM.png)

**2. Add new appointment**  
Click the **date** field and select the appointment date from the **calendar**. Complete **subject**, **location**, **time**, **duration**, and **attendee** fields. Add any additional information in the **notes** field. Click **add appointment**.

The **default attendee** is the user who creates the appointment. Remove by hovering over **me** and click the **X button**.

***Note:**  For provisional appointments, untick the confirmed box to mark the appointment as TBC.*

![](https://knowledgehub.endtoendit.com/hs-fs/hubfs/image-png-Oct-21-2025-12-27-53-5227-PM.png?width=363&height=391&name=image-png-Oct-21-2025-12-27-53-5227-PM.png)

**3. Edit, copy or delete an appointment**  
Click an existing appointment to edit, copy, or delete it.

### **Key Points: Creating Appointments using the Main Calendar**

**1. Access the calendar**  
From integrateCRM home page, click the **calendar** button in the top-right corner.

![](https://knowledgehub.endtoendit.com/hs-fs/hubfs/image-png-Oct-21-2025-12-31-43-4472-PM.png?width=60&height=63&name=image-png-Oct-21-2025-12-31-43-4472-PM.png)

 

**2. Add new appointment**  
Click the **date** field and select the appointment date from the **calendar**. Complete **subject**, **location**, **time**, **duration**, and **attendee** fields. Add any additional information in the **notes** field. Click **add appointment**.

Link **appointments** with the relevant **lead** or **order** by saying it "belongs" to a customer.

The **default attendee** is the user who creates the appointment. Remove by hovering over **me** and click the **X button**.

***Note:** For provisional appointments, untick the confirmed box to mark the appointment as TBC.*

![](https://knowledgehub.endtoendit.com/hs-fs/hubfs/image-png-Oct-21-2025-12-33-50-6191-PM.png?width=466&height=466&name=image-png-Oct-21-2025-12-33-50-6191-PM.png)

**3. Edit, copy or delete an appointment**  
Click an **existing appointment** to edit, copy, or delete it.

***Note:** The tracking tab is ideal for creating sales, survey, or installation appointments linked to a specific lead or order. The main calendar is best for scheduling general appointments not tied to a customer. Appointments will appear in the main calendar regardless of where they are created.*

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