--- title: Conditional Tag on Rules description: I have a conditional tag on my rule, what does this mean ? --- [Skip to content](https://knowledgehub.endtoendit.com/knowledgebase/conditional-tag-on-rule#main-content) [![integrate knowledge base](https://knowledgehub.endtoendit.com/hs-fs/hubfs/integrate%20knowledge%20base.jpg?width=386&height=34&name=integrate%20knowledge%20base.jpg)](https://knowledgehub.endtoendit.com/knowledgebase?hsLang=en) Open main navigation Close main navigation - [endtoendit.com](https://endtoendit.com/) [endtoendit.com](https://endtoendit.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [integrate Support Team Knowledge Base](https://knowledgehub.endtoendit.com/knowledgebase?hsLang=en) 2. [Support FAQs](https://knowledgehub.endtoendit.com/knowledgebase/support-faqs?hsLang=en) 3. [Support Frequently Asked Questions](https://knowledgehub.endtoendit.com/knowledgebase/support-faqs?hsLang=en#support-frequently-asked-questions) # Conditional Tag on Rules ## Learn how conditional rule tags work, find out how to create them and where they are used. ### **Key Points: Conditional Tag on Rules** **1. When conditional tag appears** The **conditional tag** within the **rule editors** appears when a **pricing element** will be low or default VAT based on a condition. ![](https://knowledgehub.endtoendit.com/hs-fs/hubfs/image-png-Mar-24-2025-02-55-28-9943-PM.png?width=670&height=103&name=image-png-Mar-24-2025-02-55-28-9943-PM.png) **2. Create a conditional VAT rule** Insert a Boolean value into the **subject to low VAT (1 or 0)** box within the rule. Ensure the condition is set up so the **low VAT rule** will trigger when the rule is **true**. For example, for low VAT rule to trigger for residential customers only, not businesses, is\_customer\_human and NOT is\_customer\_organisation ![lowVAT](https://knowledgehub.endtoendit.com/hs-fs/hubfs/lowVAT.jpg?width=670&height=309&name=lowVAT.jpg) **3. Using a conditional VAT rule** A **conditional VAT rule** might be used, for **example**, for draughtproofing a homeowner's windows.  **Draughtproofing** is often subject to low VAT due to government grants. However in most cases this only applies to **residential users** so **businesses** would need to be **excluded**. Using the Boolean variable **is\_customer\_human** allows the **low VAT** to **trigger** only when the **main contact** for the **lead** is tagged as a **human**, not as an organisation. ![](https://knowledgehub.endtoendit.com/hs-fs/hubfs/image-png-Mar-24-2025-02-58-53-4477-PM.png?width=670&height=307&name=image-png-Mar-24-2025-02-58-53-4477-PM.png) - [integrateCRM Module](https://knowledgehub.endtoendit.com/knowledgebase/integratecrm-module?hsLang=en#main-content) - [Leads & Prospects](https://knowledgehub.endtoendit.com/knowledgebase/integratecrm-module?hsLang=en#leads-prospects) - [Emails & Templates](https://knowledgehub.endtoendit.com/knowledgebase/integratecrm-module?hsLang=en#emails-templates) - [Tasks, Appointments & Reminders](https://knowledgehub.endtoendit.com/knowledgebase/integratecrm-module?hsLang=en#tasks-appointments-reminders) - [Quotes & Orders](https://knowledgehub.endtoendit.com/knowledgebase/integratecrm-module?hsLang=en#quotes-orders) - [Reports & Insights](https://knowledgehub.endtoendit.com/knowledgebase/integratecrm-module?hsLang=en#reports-insights) - 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