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Error 0 When Saving a Drawing

Sometimes, a user may be unable to save a drawing because their session has expired and they have been signed out of the system. When this happens, an “Error 0” message may appear.

Resolution

  1. Do not close the tab containing the drawing, as this will cause any unsaved changes to be lost.
  2. Open the system in a new browser tab.
  3. Log back in using your usual credentials.
  4. Return to the original tab containing the drawing.
  5. Click Save again.

Logging in from a separate tab allows you to retain the changes in the original drawing and save them once your session has been restored.