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User unable to Login through integrate Domain

Find out what steps to take if an error message appears while trying to log in.

 

Key Points: User unable to Login through integrate Domain

1. What the error message means
Seeing a message similar to that shown below means the account is only allowed to login to a specific subdomain within the organisation.


2. An example
Working for the doors division within Example Joinery may not allow login to the main Example Joinery version of integrate hosted at example.joinery. To login, it would be necessary to  change the URL to something like doors.example.joinery.

3. If unsure of the correct URL
Check with a colleague or contact us at support@endtoendit.com