---
title: Using HubSpot with integrateCRM
description: This guide outlines how to effectively use your HubSpot integration with integrate. It covers creating and managing leads/deals. How to revise orders and some of the automated benefits which come with the HubSpot integration
---

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# Using HubSpot with integrateCRM

## Learn how sync data and streamline your sales pipeline. Create and manage leads and deals, revise orders and use the automated features available through HubSpot integration.

### **Key Points: Using HubSpot to create leads in integrateCRM**

**1. Access deals in HubSpot**  
From the CRM menu, select **deals**. 

![](https://knowledgehub.endtoendit.com/hs-fs/hubfs/image-png-Mar-14-2025-12-18-33-4936-PM.png?width=276&height=559&name=image-png-Mar-14-2025-12-18-33-4936-PM.png)

 

**2. View pipelines**  
Each deal belongs to a pipeline. Users may work with a **single pipeline** or **multiple pipelines**, for example, one pipeline for domestic customers, another for commercial customers.

**3\. Create a new deal**  
From the main deals page, click **create deal** in the top-right corner. 

***Note:** Deals can be automatically created from web enquiries, capturing new web leads as Hubspot deals without the need for manual entry.*

![](https://knowledgehub.endtoendit.com/hs-fs/hubfs/image-png-Mar-14-2025-12-24-29-8197-PM.png?width=350&height=149&name=image-png-Mar-14-2025-12-24-29-8197-PM.png)

 

**4.  Criteria for lead creation**  
For a deal to create a lead in integrate, all the following criteria must be met:

**a.** The deal has an **associated contact

b.** The deal is at a **qualified stage** . Stages vary by organisation and can be configured by EndtoEnd support, for example, **appointment scheduled**

**c.** The deal has a **deal owner**

 

**5. Mapping HubSpot data to leads**  
When the criteria are met, a lead is automatically created in integrateCRM, where:

**a. Lead name** is based on the contact’s surname, unless a**c**ompany name exists, in which case that is used

**b. Installation** or **delivery address** is pulled from thesite name on the deal or from the contact's profile. This can be configured by EndtoEnd support

**c. Email address, postal address**, and **phone number** come from the contact’s HubSpot profile

![](https://knowledgehub.endtoendit.com/hs-fs/hubfs/image-png-Mar-14-2025-01-06-19-4414-PM.png?width=450&height=630&name=image-png-Mar-14-2025-01-06-19-4414-PM.png)

**d. Lead label** is taken from the **record ID** on the deal. This can be searched in both integrateCRM and HubSpot to identify linked records. 

![](https://knowledgehub.endtoendit.com/hs-fs/hubfs/image-png-Mar-14-2025-01-07-50-4072-PM.png?width=450&height=64&name=image-png-Mar-14-2025-01-07-50-4072-PM.png)

 

**6. Updating leads created from HubSpot**  
Leads created from HubSpot cannot be edited directly in integrateCRM. Changes to customer details must be made within HubSpot, the lead will automatically update.

***Note:** If a lead does not refresh after making a change in HubSpot, changing the deal stage in HubSpot and then reverting it forces the lead to refresh in integrateCRM.*

### **Key Points: Using integrateCRM to update deals in HubSpot**

**1. Transferring a PDF quote**  
After publishing a quote and generating the **quote PDF**, integrate automatically transfers the document toHubSpot. It can be found in the **attachments** section of the corresponding **HubSpot deal**.

![](https://knowledgehub.endtoendit.com/hs-fs/hubfs/image-png-Mar-14-2025-01-14-19-3923-PM.png?width=450&height=202&name=image-png-Mar-14-2025-01-14-19-3923-PM.png)

**2. Updating deal amount**  
Once a quote is processed as an order, the **amount** field in the HubSpot deal will **automatically reflect** the **net value** of the corresponding **order** in integrate. This can be configured by EndtoEnd to either include or exclude VAT.

![](https://knowledgehub.endtoendit.com/hs-fs/hubfs/HSAmount-jpg-2.jpeg?width=450&height=299&name=HSAmount-jpg-2.jpeg)

 

**3. Order revisions**  
If an order is revised, the deal amount will automatically update to match the value of the quote used to revise the order.

***Note:** To revise existing orders, follow the step-by -step instructions in [**this guide.**](https://knowledgehub.endtoendit.com/knowledgebase/processing-an-order?hsLang=en)*

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